I had a great experience here, really quick service, very helpful, very kind, and willing to help me understand the particulars of my issues and what is best for me. Can't wait to go back.
I had the most amazing customer service when I came in. Cheryl, the owner, was sweet and ready to help (as well as her employees). I came in from out of town on a short notice and needed a spare contact. Not only was she eager to help, but she went above and beyond to make sure I was good to go. I was in a wedding that weekend and she allowed me to fax over my info from my primary eye center since they required a consent to release form. I left with two spare contacts and a case/contact solution. I can't emphasize enough how grateful I was for such great service and no hesitation. I wish I lived in the LA area to make them my primary eye doc. Thanks again, Cheryl and employees! You are truly great! 5++++++
Have been going to Dr. Ashcraft for years. Always up to date equipment and exam techniques.Excellent selection of eye glasses. Anytime I need an adjustment to my glasses I stop by and get the problem fixed immediately.
It's very rare that I give 5 Stars...but Dr. Ashcraft and his team, (especially the woman who shows the frames) is phenomenal. I'll start with the doctor...he is knowledgeable, professional, and kind. I went in a bit over a week ago, because I could barely see out of one of my eyes...I literally thought I was going blind. Dr. Ashcraft ran all kinds of tests...got a diagnosis...wrote a prescription, and know my vision is almost as good as new.The woman who handles the frames is HILARIOUS...she chats with everyone, and makes them feel as if they're her best friend. Although her job is to sell...she doesn't give a hard sell, but definitely shows you what will look good on you. The rest of the team is professional and friendly...but Dr. Ashcraft and I'll just call her the "frame lady" are phenomenal!If you don't have an eye doctor...or even if you do...and that doctor is just "so so"...you'd be doing yourself a great favor by giving Dr. Ashcraft a try.
I've been coming here for maybe 10yrs and I just keep getting happier each time. Dr. Ashcroft is efficient, knowledgeable, and kind. The team handles everyone with care and professionalism. Not only that, Sheryl really knows her stuff when picking out the frames that go with your look/face. A1 eye care by far. A definite recommendation.
I didn't have an optometrist, and somehow I got a minor eye infection. I called around on a Saturday to try to find someone who could see me, and I managed to get an appointment with Dr. Ashcraft. He saw me right away, gave me a quick eye exam, and wrote a prescription for my eyes. I will absolutely go back in a couple weeks for a more comprehensive exam, get new glasses, and get all my needs taken care of. His staff is friendly, and his offices are clean & comfortable. I couldn't be happier!
Dr Harold Ashcroft is absolutely the best. He provides his service with such care and professionalism. He not only provide excellent eye care but his service is beyond that of any other doctor that I have had. I highly recommend him!! Also, Cheryl, the woman who assists with frames, is great! She will make sure that you walk out the door with a stylist pair of frames that fits your face, style and enhance your look!Although I mentioned Dr. Ashcroft and Cheryl by name, his ENTIRE staff is awesome!! They are nice and consistently provide excellent customer service!